I have been using the app for about 2 years and worked perfectly. I had to upgrade to a new phone, Android (for 5g compatability, so my carrier says), and now the auto login does not work, nor the fingerprint. I have uninstalled, reinstalled, multiple times, checked settings, etc, and still doesn't work. Quite disappointed, hope they figure out and update.
Not very functional compared to other banking apps.
Terrible app. Don't open correctly hard to use
This is the worst online banking I have ever had in my life I have different banks and this is the only one I have ever had trouble with
Not working
I uninstalled cause i dont log in much but when i do every 3-6 months i cant get in and have to call to get my password reset , because it wont save it after 30 days!
I love this app. I can do everything I need to do with my bank from the app.
It was at star until 2 weeks ago, now it won't take you to the banks site. Instead it takes you to a Google search then you can click on the banks site and then go back to the page to enter into your account. So the app now adds an extra step. Might as well just use Google to start with and get in quicker.
Excellent, hyper-secure access to my accounts. While the CNB staff is always on top of any suspicious or fraudulent activities, this app gives me 100% peace of mind regarding my hard-earned money anytime, from anywhere. For simply checking on transactions, moving funds between accounts, directly paying bills and even making digital check deposits... this is an absolutely indispensible tool that I have come to rely on (pretty much daily). For some, it may seem like a hassle to setup on a new device... for me it's *absolutely* worth the [minor] effort to guarantee that I'm the ONLY one accessing my accounts. A+++ to CNB for offering such a powerful and highly useful tool. Citizen's National, Brownwood's hometown bank for ~5 decades, and MY bank since 1984. Thank you CNB!